This page allows you to request a new link to download Lumenzia or other software.

Enter the email address used for your purchase in the box below to request a code to access your download.

 

IF YOU HAVE ANY PROBLEMS, please follow the troubleshoot tips:

  • To check a different email address, use the logout and then request a new link (in that order). DPD associates your browser with the email you last used with their system, so logging out is required if you need to check an order made with a different email address (such as using a different email to buy a course than you used to buy Lumenzia).
  • If you bought one of my courses, the code you received is only used the first time to register. If you already got in once, just log in at gregbenzphotography.teachable.com.
  • Make sure you enter the email address registered for purchase (which may not be your regular email address).
  • If you do not see all of your product purchases, you likely used different emails for different purchases. Be sure to check the correct email.
  • If you cannot links emailed to you, add noreply@digitalproductdelivery.com to your “safe sender” list and search for that address in your spam/promotions folders. The update emails never come directly from Greg. This DPD email is the “from” email address for all purchases/updates/downloads.
  • See tips for Gmail users to avoid emails getting lost in your “promotions” folder.
  • Be sure to use the same device when requesting and using a new link.
  • Whenever a new email is sent, previous email links are deactivated - so be sure to use only the most recent link
  • Avoid blocking cookies or using private browse windows.
  • If you see any errors in a red box below, please note that in any support request.

 

If you got here by clicking a link in an email, then you may have hit your "device activation" limit. This is based on browser cookies, so using a different computer, browser, or private browse window will be considered a "new device". You must either try downloading from a browser you have previously used (ie an activated device), or enter your email here to receive a new link so that you may use this browser (which will deactivate other existing "devices").

Only your registered email address (the one used for purchase) can be used here.  Once you submit your valid email address (see below), an email will be sent to you. You can click on the download link from that email, or you can come back to this page and enter the activation code that will also be in that same email (always click on the latest link, and always request and use the links on the same device).

 

We don’t recognize this computer. Please enter the purchase email we'll send you a device activation code.

What is this?

DPD provides secure product delivery to buyers by authenticating their browser to prevent link sharing.

If you don't recieve your activation code within a few momments please check your spam folder.