This page allows you to request a new link to download Lumenzia or other software.
Enter the email address used for your purchase in the box below to request a code to access your download.
IF YOU HAVE ANY PROBLEMS, please follow the troubleshoot tips:
If you got here by clicking a link in an email, then you may have hit your "device activation" limit. This is based on browser cookies, so using a different computer, browser, or private browse window will be considered a "new device". You must either try downloading from a browser you have previously used (ie an activated device), or enter your email here to receive a new link so that you may use this browser (which will deactivate other existing "devices").
Only your registered email address (the one used for purchase) can be used here. Once you submit your valid email address (see below), an email will be sent to you. You can click on the download link from that email, or you can come back to this page and enter the activation code that will also be in that same email (always click on the latest link, and always request and use the links on the same device).
DPD provides secure product delivery to buyers by authenticating their browser to prevent link sharing.
If you don't recieve your activation code within a few momments please check your spam folder.